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Dealers Push Back Harder

By: Bel Air Partners
Published: February 4, 2019

Dealers push back harder against mandates to upgrade stores

Even as New England dealer David Rosenberg heeds automakers' requests for store renovations, he braces himself for business disruption and millions of dollars in expense that he often considers pointless. And he's not alone. While a dealership that attracts customers is important to retailers and automakers, some dealers and the brands they represent are at odds on whether automaker-mandated updates deliver any return on investment for the millions spent.

by Hannah Lutz |
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